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Terms of Service

Thank you for using Webtimeclock, we are happy you are here.

When we say "Company" we are referring to Webtimeclock. When we say "Service", we mean the software products maintained by Webtimeclock. When we say "You", we are referring to the people or organization that owns an account with our Service.

When using the Service provided by the Company, you are agreeing to the latest Terms of Service. This also includes all existing Services and any future Services offered by the Company. If we do not exercise or enforce any right or provision of the Terms of Service, we are not waiving that right or provision.

Account terms

You are responsible for maintaining the security of your email address and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. We recommend using two-factor authentication when using any email provider.

You must be a legal business that does not cause or promote harm. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

For payroll Service, you must be a US business with US based employees.

The Company reserves the right to terminate an account for reasons including, but not limited to, hacking, abuse, or threats towards the Service, Company, Company employees, or Company officers.

Payments and refunds

Our 15-day trial is offered without entering a credit card. At the end of 15 days, your first invoice will be created. If there is a balance due, our Service will automatically charge your credit card. If there is no credit card entered, your account will be paused until payment is made.

Invoices are based on usage: Time tracking is billed when employees track time, payroll is billed when employees are paid through the Service. If none of your employees track time or get paid through the Service during your billing period, you will not be billed.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all taxes, levies or duties depending your your locality. If the Company is required to collect sales tax, we will update these Terms.

All payments are non-refundable as they are based on usage. Please note also, any pre-payments towards credit are also non-refundable. Reach out to support if you believe there are special circumstances.

Cancellation, pausing, and termination

You are free to cancel your account at any time. To do so, please log into your account, go to your account page, and use our cancel button.

Paused accounts are locked from reporting when an invoice is not paid. Once payment is made your account will automatically activate.

Account terminations are very rare, however the Company reserves the right to terminate your account for violating our terms.

Uptime, security, and privacy

Your use of the Service is at your sole risk. We provide the Service on an "as is" and "as available" basis. We do not offer service-level agreements for our Services. Historically, our Service availability has been over 99%.

We take many measures to protect and secure your data through backups, redundancies, and encryption.

When you use our Service, you entrust us with your data. We take that to heart. You agree that the Company may process your data as described in our Privacy Policy and for no other purpose.

You also agree the Company may access your data for:

  • Assisting with your support questions.
  • Fixing any errors that may occur.
  • Safeguarding from bad actors.
  • Any extent required by applicable law.

Liability

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from:

  • the use or the inability to use the Service;
  • the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into - through or from the Service;
  • unauthorized access to or alteration of your transmissions or data;
  • statements or conduct of any third party on the Service;
  • or any other matter relating to this Terms of Service or the Service, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.